Customer-centered service

In addition to new installations, Direxa Engineering is dedicated to providing a high level of after-sales service to its customers. 

Helping our customers keep their equipment operating seamlessly and efficiently is of our utmost concern.

Below are just a few of the many of the products and services we offer.

 
 

Consulting

  • On-site technical assistance and inspection

  • Kiln survey

  • Kiln maintenance

  • Kiln & dryer process assistance

  • Plant upgrades

  • Site supervision of upgrades

  • Automation programming and installation (SCADA, PLC, etc.)

  • Training programs

  • CeriVACQ and CeriDRY data logger rental

 
 

 

Spare Parts

We offer spare parts for the following equipment:

  • Kiln & dryer

    • Burners and parts

    • Combustion equipment and controls

    • Dampers and actuators

    • Thermocouples and RTDs

    • Refractory

    • Kiln insulation materials

  • Setting and dehacking machines

  • Kiln cars and kiln car refractory

  • Car cleaning machines

  • Car haulage and transfer cars

 
 
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Direxion SCADA System

  • Open software

  • SLQ database

  • Fully customizable

  • Direxion Light

  • Remote support

  • Live trends

  • Can be installed on any existing kiln/dryer

 
 
 

 

Water Control System

For controlling the moisture level ideal for extrusion, each water control system consists of:

  • Near-infrared moisture sensor

  • Belt scale

  • PLC and HMI for automated process control

  • Water flow meter and control valves with actuator

 
 
 

 

Kiln and Dryer Training

We offer a kiln & dryer training course with a skills assessment, including training on the following topics:

  • Purpose of kiln and dryer

  • Tunnel kiln and dryer operation

  • Drying and firing principles

  • Types of dryers

  • Types of fuel

  • Tunnel kiln components

  • Kiln controls

  • Airflow and pressure

  • Kiln car maintenance

  • Reduction firing

  • Quality issues

 
 
 
 

If you are interested in finding out more about what services Direxa can offer to you,

In the United States (or for global requests), please contact Direxa Head Office at +(1) 720 263 5685, or click here to email.

For Australia, please contact Murray Anderson at + (61) 3 9720 8834, or click here to email.

For South America, please contact Renato Alberti at + (55) 11 4022 6852, or click here to email.